Refund & Returns Policy

Our 30-Day Money-Back Guarantee

We want you to love your FootEase™ EMS Foot Massager. If you're not completely satisfied, you can return it within 30 days of delivery for a full refund of the product price.

How to start a return

  1. Email our support team (see our Contact page) with your order number and reason for return.
  2. We'll reply within 24–48 hours with simple return instructions.
  3. Ship the item back in its original packaging. Once received and inspected, your refund is issued to the original payment method within 5–10 business days.

Conditions

  • Items must be in original, resellable condition with all accessories.
  • Return shipping is the customer's responsibility unless the item arrived damaged or faulty.
  • Damaged or defective items are replaced or refunded at no cost — just send a photo with your request.

Damaged or wrong item

If your order arrives damaged or incorrect, contact us within 7 days of delivery with a photo and we'll make it right immediately.

Questions? Reach us any time through our Contact page.